FAQs
FREQUENTLY ASKED QUESTIONS
We know choosing the perfect jewelry piece is a big decision. That’s why we’ve compiled answers to your most frequently asked questions about our process, materials, certifications, and customization options. Explore this section to get all the details you need to make an informed choice.
DIAMONDS & JEWELLERY
Is your jewelry authentic and certified?
Yes, all our jewelry is certified for authenticity, including diamonds, gold, and other materials, ensuring transparency and unmatched quality. We’ve partnered with renowned institutions like SGL and IGI to provide you with trusted certification for every piece you own.
How do I maintain and clean my jewelry?
We provide a care guide with every purchase.
PAYMENT & ORDERS
What is your return policy?
At Diamonds Are Men, we accept returns for products purchased directly from us within 15 days of receipt. Customized items are non-refundable unless defective. To initiate a return, contact our support team. If approved, we’ll arrange pickup at no cost to you. Refunds are processed to your original payment method within 7-10 business days after inspection. Ensure all original items are returned in unused condition. For more details, reach out to us at support@diamondsaremen.com.
What payment options are available?
We accept all major payment methods, including credit/debit cards, UPI, net banking, and EMI options for convenience.
Do you offer free shipping?
Yes, we provide free insured shipping across India to ensure your jewelry reaches you safely.
GENERAL QUERIES
What is your contact info?
You can contact us at support@diamondsaremen.com for any questions or concerns. Alternatively, you can reach us by phone at +91-9372015258. We are here to assist you and ensure a smooth experience.
Do you offer customization?
Certainly! Our expert design team is dedicated to creating bespoke jewelry that brings your vision to life, with one of the fastest customization turnarounds in the industry—approximately 15 days. Share a reference image or collaborate directly with our designers to craft a piece that’s uniquely yours. Explore more and start your journey by visiting our Bespoke page through the navigation bar. We’re here to make your dream jewelry a reality!
How do I know my size?
We provide a detailed sizing guide and are happy to assist you through chat or a video consultation for accurate measurements. You can also contact us directly at +91-9372015258, connect with us via email, or drop your query through the Contact Us form. We're here to help every step of the way!